(4.8 / 5)1553+ Ratings

MyUS.com Reviews

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Overall Rating

4.8
16 Reviews
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About MyUS.com

MyUS.com is a platform that provides international shipping services. It allows customers to shop from US and UK retailers and have their purchases shipped to their own MyUS address. The process involves four steps:

  1. Customers sign up and get a MyUS address.
  2. They can then start shopping from US and UK stores, entering their MyUS address at checkout.
  3. Customers can choose from a variety of shipping methods and save with MyUS premier package consolidation.
  4. The purchases arrive at MyUS and can be delivered to the customer in as little as 2-4 days.

In addition to these services, MyUS also offers shopping assistance from the MyUS Buying Assistant and package return assistance. They also provide access to discounts and coupons for popular stores, custom shopping recommendations, and the MyUS Address Express Chrome Extension. The platform is trusted by over 7.7 million members worldwide. It has helped customers save over $67.5 million on shipping costs by combining multiple packages into one shipment. This is a brief overview of the products and services offered by MyUS.com.

MyUS.com Coupon & Discount Codes

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MyUS.com Customer Reviews (16)

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Felix Schultz
Felix Schultz
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Over-Delivered. Exceeded my high expectations!

Everything arrived earlier than estimated and in perfect condition. Super smooth process, 10/10 would use again.

Jun 19, 2023
Selima Bisliev
Selima Bisliev
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Makes My Online Shoppy Life So Easy

No hunting down shipping companies, filling out forms, doing currency conversions... damn that was a hassle. Now I shop without worry, thanks to y'all.

Jun 17, 2023
John Hawthorne
John Hawthorne
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All My International Shipping Woes Gone

Y'all totally solved a major problem for me. No longer having to deal with currency exchange, custom forms and complicated shipping choices was a game changer.

Jun 16, 2023
Kieran Little
Kieran Little
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Nice Place To Store My Packages

Their warehouse is like a luxury hotel for my online orders. I love storing stuff there for weeks so I can consolidate shipments and save big on delivery costs.

Jun 15, 2023
Ursula Kappel
Ursula Kappel
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Great Job Handling My Stuff

I nervously give my packages over to the MyUS folks but they protect everything like it's their own. Whenever I get a box from them, not one item is damaged or missing.

Jun 15, 2023
Julia Gersten
Julia Gersten
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Saved me some major bucks

Bought loads of stuff and used their consolidation shipping. Ended up saving hundreds and getting all my packages in just 2 shipments. Clutch!

Jun 11, 2023
Connor Hauwert
Connor Hauwert
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Excellent Customer Service

These folks know how to treat their customers right! The staff I've interacted with could not have been more helpful and generous with their time. Big ups to the customer service team.

Jun 11, 2023
Alkhazur Vedzizhev
Alkhazur Vedzizhev
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Feb 15, 2023
Andreas Bruun
Andreas Bruun
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Feb 14, 2023
Jude Boyle
Jude Boyle
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Feb 14, 2023

MyUS.com Customer’s Q&A

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MyUS.com FAQs

FAQ

About Myus.com Payment Method?

MyUS.com accepts the following payment methods for membership fees and shipping costs: major credit cards (including American Express, Visa, MasterCard, Diner’s Club, JCB, Discover, and Union Pay), debit cards (providing your card provider supports online international transactions), and PayPal for most countries. If you do not have a credit card, MyUS also accepts PayPal, wire transfers, checks, and money orders. MyUS can convert billing transactions from USD to your local currency. Conversion rates are based on daily foreign exchange market averages gathered from frequently updated sources, including financial institutions. All MyUS pricing is displayed in US Dollars (USD) by default, but members can change their billing currency in their MyUS account preferences.

FAQ

About Myus.com Prices and Cost?

MyUS.com offers international shipping services with a pricing system that calculates rates by weight only, not dimensions. This is referred to as TruePrice™ Guaranteed Pricing. For example, the cost to ship a package weighing 1 lb is $25.07, and for a package weighing 2 lbs, the cost is $27.67. The total shipping costs for a package weighing 4 lbs is $33.95. This is 56% less than shipping direct from stores, thanks to the parcel bundling service offered by MyUS.

In terms of membership, MyUS offers a few options. The Single Package membership has no membership fees. The Premium membership costs $9.99 monthly or $60 annually after a 30-day free trial. The Business membership costs $10 monthly. Premium and Business memberships offer additional benefits such as free parcel processing & repackaging, no fuel surcharges, free parcel bundling/consolidation, 1 to 3 day shipping, and more.

Please note that while 99% of shipments are calculated by weight only, TruePrice excludes packages with linear dimensions (length + width + height) greater than 72 inches (183 cm).

FAQ

Myus.com Return Policy?

MyUS.com provides international shoppers with a US shipping address for placing orders with US online stores. Once the retailer ships the order to MyUS's warehouse, they then forward the package internationally to the customer's address. They offer fast delivery at discounted rates due to their partnerships with DHL, FedEx, UPS, and USPS. When a customer places an order, they are charged for any domestic shipping costs (from the US store to the MyUS shipping facility), as well as international shipping to their door.

Regarding the return policy, MyUS helps with product returns. If any purchases arrive at their facility damaged, they let the customer know and can request detailed photos to ensure the customer received what they ordered. If a return is needed, they process it properly. Most retailers accept returns and will refund the full cost of the product, but not shipping costs. Every store is different, so it's important to check their return policy before making a purchase. If the merchant included or can provide a pre-paid return label, MyUS.com will attempt to return the package or items in the package to the merchant. If a pre-paid label cannot be obtained, a new ship request must be created to return the package to the merchant.

FAQ

About Myus.com Popular Products and Services?

MyUS.com is a leading international shipping company that provides package forwarding services. It serves over 550,000 members in 220 countries. The company is headquartered in Sarasota, Florida, with facilities and partnerships in Europe, Asia, and the Middle East.

The primary service of MyUS.com is to provide its members with a US and UK address, which they can use for shopping from US and UK stores. After the purchases arrive at the MyUS facility, the company takes care of inspecting the purchases, assisting with product returns and exchanges, and shipping the packages to the member's international address.

One of the key features of MyUS.com is the package consolidation service, which can save members up to 80% on shipping costs. The company also offers a variety of shopping tools, such as access to US retailers, discounts and coupons for popular stores, custom shopping recommendations, and a Chrome Extension for easy shopping.

Members can shop from a wide variety of US and UK stores, including Amazon, Walmart, eBay, and many more. They can also use the MyUS Buying Assistant for help with their purchases.

Another significant benefit of using MyUS.com is the ability to shop US sales tax-free. MyUS is the only company of its kind to earn a US sales tax-free postal code, allowing members to save 7% on every US purchase.

In summary, MyUS.com offers a comprehensive solution for international shoppers who want to buy products from US and UK stores and have them shipped to their home country. The company provides a range of services and tools to make the shopping and shipping process easy and cost-effective.

FAQ

Can I use cryptocurrency to pay on MyUS.com?

MyUS.com accepts the following payment methods for membership fees and shipping costs: Any major credit card, including American Express, Visa, MasterCard, Diner’s Club, JCB, Discover and Union Pay. Debit cards are also accepted, providing your card provider supports online international transactions. PayPal is accepted for most countries. If you do not have a credit card, MyUS also accepts PayPal, wire transfers, checks and money orders. However, there is no mention of cryptocurrency as a payment method. Therefore, it can be inferred that MyUS.com does not accept cryptocurrency as a form of payment.

FAQ

How do I initiate a return with MyUS.com?

To initiate a return with MyUS.com, the following steps can be followed. When items arrive at MyUS, they confirm if they arrived safely. If items are broken or missing, they will return them to the retailer. If you need to return something, they will make sure your return is processed properly. Most retailers accept returns and will refund the full cost of the product, but not shipping costs. Every store is different, so be sure to check their return policy before you buy. If you cannot obtain a pre-paid label, you must create a new ship request to return the package to the merchant. If the merchant included or can provide a pre-paid return label, MyUS.com will attempt to return the package or items in the package to the merchant. This is referred to as the Return to Sender option. Please note that this information is based on the most recent data available and may be subject to change. For the most accurate and up-to-date information, it's recommended to visit the official MyUS.com website or contact their customer service directly.

FAQ

How do I sign up for MyUS.com?

To sign up for MyUS.com, follow these steps:

  1. Visit the MyUS.com signup page.
  2. Fill in the required fields which include your First Name, Last Name, Email Address, and Create Password. The password must have upper and lower case letters, at least one number, and must be 8 to 32 characters long.
  3. Provide your Shipping Address which includes your Country, Address, City, State or Province, Postal Code, and Phone Number.
  4. Choose your payment method. You can use PayPal or Credit Card. If you choose Credit Card, you need to provide the Name on Card, Card Number, Expiration date, and Security Code.
  5. Provide your National Identifier and Birth date.
  6. If your Billing Address is different from your Shipping Address, provide your Billing Address.
  7. Review your order and click "Submit" to complete your membership application.

Remember, your payment method will not be charged today. After your free trial ends, you will be billed $9.99/month for a Premium membership. You can cancel or change your membership at any time. You will only be billed when you submit a shipping request. Enjoy shopping with MyUS.com!

FAQ

Who is responsible for ensuring that exported items comply with all laws and regulations of the United States and the destination country?

As stated in the MyUS.com Terms and Conditions, the importer of record into the destination country is responsible for ensuring that any and all items that are exported from the United States using the services provided by MyUS.com comply with all laws and regulations of the United States and the destination country.
FAQ

Can MyUS.com ship all types of products internationally?

No, there are some items that MyUS.com cannot legally ship due to customs laws and restrictions from delivery companies or airlines. Banned items can vary depending on which country you are shipping the items to. A list of prohibited items can be found on MyUS.com's website.
FAQ

What payment methods are accepted by MyUS.com for membership fees and shipping costs?

MyUS.com accepts major credit cards, including American Express, Visa, MasterCard, Diner’s Club, JCB, Discover, and Union Pay. Debit cards are also accepted if the card provider supports online international transactions. PayPal is available for most countries, but it's advisable to contact MyUS.com to confirm if PayPal is available for your country.

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