All StoresMyUS.com CouponsMyUS.com Store

MyUS.com Reviews

4.8

(Rated by 1553 users)

Store Details & Policies

Today's Best Deals

GREAT OFFER

Verified 1 day ago

Get Deal

GREAT OFFER

Verified 1 day ago

Get Deal

GREAT OFFER

Verified 1 day ago

Get Deal

Customer Reviews Store Information Features & Analysis FAQs

Overall Rating

4.8

Base on 16 Reviews

Ratings by Feature

Good Value
4.4
Price & Quality
4.9
Customer Service
4.8
Shipping & Delivery
5.0
Return Policy
5.0

Recent Customer Reviews (16)

Felix Schultz

Jun 19, 2023

Over-Delivered. Exceeded my high expectations!Everything arrived earlier than estimated and in perfect condition. Super smooth process, 10/10 would use again.

View replies

Selima Bisliev

Jun 17, 2023

Makes My Online Shoppy Life So EasyNo hunting down shipping companies, filling out forms, doing currency conversions... damn that was a hassle. Now I shop without worry, thanks to y'all.

View replies

John Hawthorne

Jun 16, 2023

All My International Shipping Woes GoneY'all totally solved a major problem for me. No longer having to deal with currency exchange, custom forms and complicated shipping choices was a game changer.

View replies

Kieran Little

Jun 15, 2023

Nice Place To Store My PackagesTheir warehouse is like a luxury hotel for my online orders. I love storing stuff there for weeks so I can consolidate shipments and save big on delivery costs.

View replies

Ursula Kappel

Jun 15, 2023

Great Job Handling My StuffI nervously give my packages over to the MyUS folks but they protect everything like it's their own. Whenever I get a box from them, not one item is damaged or missing.

View replies

Julia Gersten

Jun 11, 2023

Saved me some major bucksBought loads of stuff and used their consolidation shipping. Ended up saving hundreds and getting all my packages in just 2 shipments. Clutch!

View replies

Connor Hauwert

Jun 11, 2023

Excellent Customer ServiceThese folks know how to treat their customers right! The staff I've interacted with could not have been more helpful and generous with their time. Big ups to the customer service team.

View replies

Alkhazur Vedzizhev

Feb 15, 2023

View replies

Andreas Bruun

Feb 14, 2023

View replies

Jude Boyle

Feb 14, 2023

View replies

Load More Reviews

MyUS.com Pros & Cons

Pros

Fast Shipping: MyUS.com offers quick international shipping services, ensuring packages are dispatched promptly.

Customer Support: The company is known for its top-rated customer service, providing assistance to users when needed.

Package Consolidation: Offers free package consolidation, which can lead to significant savings on shipping costs, potentially up to 80%.

TruePrice™ Pricing: The guaranteed upfront pricing system helps eliminate surprises in shipping costs.

Discounted Rates: MyUS.com has partnerships with major carriers, allowing access to exclusive low shipping rates.

Mobile App: A convenient mobile app allows users to manage shipments and receive notifications easily.

CONS

Hidden Fees: Some users report experiencing hidden fees, particularly related to customs duties and taxes that are not clearly communicated.

High Shipping Costs for Free Members: Free membership may lead to higher shipping costs and limited storage options, as storage is not included.

Variable Package Valuation: The company may assign higher values to packages, leading to increased import taxes and duties, which can be frustrating for users.

Mixed Reviews on Reliability: While many customers praise the service, there are complaints about inconsistent experiences, including issues with customer service and unexpected charges.

Potential for Overcharging: Some users have noted instances of being overcharged or facing high fees for services that were not adequately explained.

MyUS.com Features and Benefits

Features

Fast International Shopping & Shipping Services

designed to provide quick and efficient shipping services for international shoppers

Top-rated customer support

responsive and helpful customer support team

MyUS TruePrice™ guaranteed upfront pricing

aims to take the mystery out of shipping costs

Free package consolidation

offers premier package consolidation, which can save users up to 80% on shipping

Discounted Carrier Rates

exclusive low rates thanks to shipping volume and long-term relationships with DHL, FedEx, UPS, and USPS

MyUS Mobile App

allows members to manage their accounts from any device, create ship requests with one click, receive package alert push notifications, and capture and upload invoices on the go

MyUS Quick Ship Pledge

committed to providing the fastest shipping options available with team working 7 days a week to ensure shipments leave warehouse within 24 hours

Superior Packing & Personal Care

every shipment is packed and inspected by hand to ensure valuable purchases are protected

Customs & Compliance

processes export paperwork and compliance expertise allows safe shipping of a variety of US products

Shopping Benefits

offers great deals and custom recommendations on top US and UK brands

US shipping address

allows international shoppers to place orders with US online stores

Flexible return policy

30-day return window for unused items in original packaging, straightforward process via account login, refund to original payment after inspection

Transparent pricing model

includes clear membership fees and weight-based shipping costs with TruePrice™ Guaranteed Pricing

Premium Membership

costs $9.99 per month or $60 annually, offering free package consolidation and 30 days of free storage

MyUS.com Reviews

Payment Methods

Payment Methods

Payment Methods

Today's Best Deals

Overall Rating

Ratings by Feature

Ratings by Feature

Recent Customer Reviews (16)

Felix Schultz

Selima Bisliev

John Hawthorne

Kieran Little

Ursula Kappel

Julia Gersten

Connor Hauwert

Alkhazur Vedzizhev

Andreas Bruun

Jude Boyle

MyUS.com Pricing

Premium Membership

Business Membership

1 lb package shipping

2 lb package shipping

4 lb package shipping

Payment Methods

Accepted Payment Options:

Credit/Debit Cards

PayPal

Payment Process

Refund Information

MyUS.com Pros & Cons

Pros

CONS

MyUS.com Features and Benefits

Features

Fast International Shopping & Shipping Services

Top-rated customer support

MyUS TruePrice™ guaranteed upfront pricing

Free package consolidation

Discounted Carrier Rates

MyUS Mobile App

MyUS Quick Ship Pledge

Superior Packing & Personal Care

Customs & Compliance

Shopping Benefits

US shipping address

Flexible return policy

Transparent pricing model

Premium Membership

MyUS.com Frequently Asked Questions